Customer Loyalty Programs That Work
Discover the Power Within!
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1
Business Understanding for Loyalty Program
Initially, business intelligence and emotional aspects of customer retention, employee incentives or brand partnership programs should be identified.
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2
Technology Implementation
Individualized portals, microsites, mobile solutions and all back office technologies can be implemented.
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3
Data Collection
Unique codes, mobile and QR code scan, invoice photo upload are some alternatives of our comprehensive technology to collect data.
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4
Enhancing KPIs by Rewarding
Rewarding systems and smart modules such as Quiz Zone, Watch & Win can be integrated to your data collection systems.
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5
Reporting Results
Improvements on determined KPIs such as new customer acquisition, increase on the spending of existing customers, improvements on churn rates and shifting to higher margin products can be reported.
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6
Evolving Systems
Loyalty programs should be managed dynamically. New tiers for rewarding or new mechanics can be added in order to improve program results.
